Privacy Policy Effective Date: August 8, 2026
Misty Haven Counseling & Family Center respects your privacy and is committed to protecting your personal information.
Information We Collect: We may collect your name, phone number, email address, insurance information and any information you choose to provide when contacting our office by phone.
How We Use Your Information:
We use your information to:
Respond to inquiries. Schedule and manage appointments. Communicate regarding services and billing. Provide support. All information will be treated as confidential and will be respected with the privacy that HIPAA requires. (To view our HIPAA policy click here)
Text Messaging:
By providing your mobile phone number, you consent to receive text messages related to appointments, scheduling, and customer billing. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.
Data Sharing Customer:
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Misty Haven Counseling, LLC Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers,
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance to 1 (877) 368 - 1865, or you can get help directly at admin@mistyhavencounseling.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy above.